Terms and Conditions

1. Company Details

Azlan Solutions
📍 G-1 Market, Johar Town, Lahore
📞 0341-4571983
📧 azlanecomsolutions@gmail.com

2. Products & Services

Azlan Solutions offers IT hardware, software, accessories, and related services. All products are sold subject to availability and may change without prior notice.

3. Pricing & Payment

• All prices are in Pakistani Rupees (PKR) and are subject to change.
  
  
• We accept payments via cash, bank transfer, and mobile wallets (e.g., JazzCash, EasyPaisa).
  
  
• Full payment must be made before product delivery or service activation, unless otherwise agreed.
  
  
  

4. Orders & Delivery

• Orders are processed after confirmation and payment.
  
  
• Delivery timelines vary based on location (see our Shipping Policy).
  
  
• Azlan Solutions is not liable for courier delays or force majeure events.
  
  
  

5. Warranty & Support

• Most products come with a manufacturer’s warranty. Warranty terms vary by product.
  
  
• Azlan Solutions is not responsible for damage due to misuse, mishandling, or unauthorized repairs.
  
  
  

6. Returns & Refunds

• Products can be returned or exchanged within 7 days under specific conditions (see our Refund Policy).
  
  
• Software and services are non-refundable once activated or delivered.
  
  
• Refunds are issued only after product inspection and approval.
  
  
  

7. Customer Responsibilities

• Customers are responsible for backing up their data before submitting devices for repair or service.
  
  
• Azlan Solutions is not liable for data loss during repairs or servicing.
  
  
  

8. Intellectual Property

All content provided by Azlan Solutions (including logos, website content, and product descriptions) is protected and may not be copied or reused without written permission.

9. Privacy

Your personal data is handled according to our Privacy Policy. We do not sell or share your information with third parties without consent.

10. Limitation of Liability

Azlan Solutions shall not be liable for indirect, incidental, or consequential damages, including data loss, delays, or loss of use of products.

11. Dispute Resolution

In case of disputes, we aim to resolve matters amicably. If needed, issues will be handled under the laws and jurisdiction of Lahore, Pakistan.

12. Updates to Terms

Azlan Solutions reserves the right to update or modify these terms at any time. Updated versions will be posted on our website or available in-store.

Need Help?

If you have any questions about these Terms, please contact:

📞 0341-4571983
📧 azlanecomsolutions@gmail.com